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Corporate crisis management

1 episode about this topic

Selects: The Great Finger in the Wendy's Chili Caper

Josh Clark and Charles W. "Chuck" Bryant recount the 2005 Wendy's chili finger case in which Anna Ayala claimed to find a human fingertip in her bowl of chili at a San Jose Wendy's. They walk through the immediate fallout for Wendy's, the internal and police investigations, the exposure of the hoax, the discovery of whose finger it really was, and the legal and financial consequences for Ayala, her husband, and the restaurant chain. The hosts also briefly touch on other verified cases of fingers found in fast food and read a listener email about the Adidas-Puma feud episode.

Oct 25, 2025 Society & Culture

Food contamination incidents Fast food industry Consumer scams and fraud Corporate crisis management Forensic investigation Media coverage of crime Lawsuits Civil litigation Criminal psychology Public relations